At Green Basket Shop, we are committed to delivering fresh and high-quality plants, gardening products, and supplies safely to your doorstep. This Shipping Policy outlines how we process and deliver orders across Lucknow and nearby areas.
Order Processing
All orders are processed within 24–48 hours of confirmation. Orders placed on weekends or public holidays may be processed on the next working day. Once your order is processed, it will be prepared for dispatch.
Delivery Timeline
We aim to deliver orders within 2–5 business days, depending on the delivery location. For local orders within Lucknow, faster delivery options may be available. Delivery timelines may vary due to weather conditions, product availability, or other unforeseen factors.
Shipping Charges
Shipping charges may vary based on order value, product type, and delivery location. Any applicable shipping fee will be displayed at the time of checkout.
Delivery Conditions
Since plants are perishable items, we ensure careful packaging to maintain freshness during transit. Customers are requested to be available at the time of delivery to avoid delays or damage. Green Basket Shop will not be responsible for issues arising due to missed deliveries.
Delivery Areas
We currently offer plant delivery services in Lucknow and nearby regions. Availability of delivery services may vary based on location and product type.
Delays and Exceptions
While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, traffic, or logistical issues. We appreciate your patience in such cases.
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please report it within 24 hours of delivery with proper proof. We will review the issue and provide a suitable resolution as per our policy.
Contact Us
For any shipping-related queries or assistance, please contact our support team with your order details.
Green Basket Shop ensures reliable and safe delivery so you can enjoy a seamless gardening experience.